Privacy policy

Institute of Music Pedagogy Australia Pty Ltd · ABN 54 702 353 811

Last updated: 2 November 2026

What we collect

We collect your name, email address, phone number and the answers you give on our forms when you request a resource, register for a workshop, enquire about the course or contact the Institute. Please provide only information relevant to your request.

Why we collect it

We use your information to send the resources you request, manage workshop registrations and course enquiries, provide course information and send the Institute’s emails. If you do not provide the contact details needed for a request, we may be unable to fulfil it.

Storage and sharing

We store information in GoHighLevel and Google Workspace and use these services to manage records and communications. Access is limited to people and service providers who need it for Institute work. We never sell your personal information.

These providers may process information overseas, including in the United States. We take reasonable steps to protect information and keep it only for as long as needed for these purposes or legal record-keeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Unsubscribing

You can unsubscribe using the link in every email. You can also email office@musicpedagogy.com.au to ask us to stop sending the Institute’s emails.

Access, correction and deletion

Email office@musicpedagogy.com.au to ask what information we hold about you, request a correction or ask for deletion. We may need to confirm your identity. If we must retain a record for legal reasons, we will explain this.

Questions and complaints

Send privacy questions or complaints to office@musicpedagogy.com.au. We aim to respond within 30 days. If you are dissatisfied with our response, you can contact the Office of the Australian Information Commissioner. We use the Australian Privacy Principles as the basis for how we handle personal information.